Resources

How to be a CX action hero

How to be a CX action hero

A tactical guide to transforming CX insights into action

Ebook
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CSAT Survey on Trial: Rethinking Voice-of-the-Customer Insights

CSAT Survey on Trial: Rethinking Voice-of-the-Customer Insights

4 CX experts weigh in on whether the CSAT survey still has value (and how AI can help).

Webinar
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The complete QA automation toolkit

The complete QA automation toolkit

We've compiled the tools you need to modernize QA in your contact center.

Ebook
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Product demo: Building reports and dashboards

Using Tethr

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Product demo: Building reports and dashboards

2022-11-22

Video

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Aligning agent performance to business outcomes

Contact Center

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Aligning agent performance to business outcomes

2024-02-13

Webinar

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A complete guide to the Tethr Effort Index (TEI)

Using Tethr

|

A complete guide to the Tethr Effort Index (TEI)

2024-01-02

Whitepaper

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Product demo: Understanding sales pitch effectiveness

Using Tethr

|

Product demo: Understanding sales pitch effectiveness

2022-11-22

Video

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Tethr demo: Building categories with ease

Using Tethr

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Tethr demo: Building categories with ease

2022-11-22

Video

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The Effortless Experience: Conquering the new battleground for customer loyalty

Customer Effort

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The Effortless Experience: Conquering the new battleground for customer loyalty

2022-11-22

Video

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Product demo: Understanding repeat contacts

Contact Center

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Product demo: Understanding repeat contacts

2022-11-22

Video

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Q&A with Forrester Research

Customer Effort

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Q&A with Forrester Research

2022-11-22

Whitepaper

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Why sales leaders should care about effort

Sales

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Why sales leaders should care about effort

2022-11-22

Video

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Taking action with the Tethr Effort Index

Using Tethr

|

Taking action with the Tethr Effort Index

2022-11-22

Video

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Why data scientists love Tethr

AI

|

Why data scientists love Tethr

2022-11-22

Video

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Product demo: Customer interactions

Using Tethr

|

Product demo: Customer interactions

2022-11-22

Video

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Utilities

Spark Energy manages compliance risk and streamlines the sales experience with Tethr

2024-01-16

Case Study

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Credit unions

TwinStar Credit Union builds for the future with Tethr

2024-01-04

Case Study

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Consumer goods & services

Thrasio automates QA and enhances its CX with Tethr

2024-06-12

Case Study

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Consumer goods & services

TruGreen partners with Tethr to turn sales team into superstars

2024-01-04

Case Study

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Utilities

Tethr helps major utility company automate QA through AI

2024-02-06

Case Study

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Other

Private firm secures big opportunities with Tethr's help

2024-01-04

Case Study

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Other

How MetTel uses Tethr to measure and improve the customer experience

2024-01-04

Case Study

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Other

Improving call center performance with Tethr

2024-01-04

Case Study

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Credit unions

Improving the member experience at Connexus Credit Union

2024-04-05

Case Study

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Consumer goods & services

How BCLC automated QA and improved agent performance

2024-01-18

Case Study

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Consumer goods & services

Optimizing and enabling sales with Tethr

2024-01-04

Case Study

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Credit unions

BCU uses Tethr to meet enterprise-wide MX goals

2024-01-31

Case Study

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