Introducing Tethr Essentials: Easy answers to the most important CX questions
Tethr raises the bar on voice of customer analytics with launch of Tethr Essentials, the market’s easiest-to-use and most prescriptive conversation intelligence product.
Easy answers to your most important customer experience questions.
Plug in and listen: The market’s easiest to use and most prescriptive AI-based conversation intelligence platform
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Built for the citizen data scientist: Purpose-built for practitioners--there’s no need to hire data scientists or pay expensive professional services fees
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Research-backed insights: Trained using more than a decade of service, sales and CX research--it’s like having the world’s leading experts listen to every call
Introducing Tethr Essentials
Start listening today
Tethr Essentials offers an extremely fast, cost-effective and low-risk way for companies to get started on their listening journeys.
Focus on the metrics that move the needle
Tethr Essentials automatically detects sources of Customer Effort, loyalty indicators such as churn and perceptions of the commercial experience with your company’s reps and brand.
Built for speed
Tethr Essentials comes with a pre-configured dashboard based on more than 100 research-backed insight categories and a host of other powerful features, right out of the box.
Learn MoreSolutions for every corner of the enterprise
Take a tour of Tethr conversation intelligence
Learn how the Tethr conversation intelligence platform delivers searchable insights from your customer conversations.
Beyond customer effort score – The four flavors of customer loyalty
Matt Dixon introduces a whole new way to think about loyalty and how the product/brand intersects with customer experience.
Listening for loyalty: How to win consideration and avoid churn by searching for CX pain
The best listening teams assume there is a bug - sometimes even in victory - and search for it, remaining open to the possibility it's actually a feature in disguise.
The Effortless Experience: Conquering the new battleground for customer loyalty
In this recorded session from the 2019 Qualtrics X4 Summit, Matt Dixon provides an overview of the research behind The Effortless Experience.