Data alone won’t solve your problems.
Leverage our industry defining research in customer service and sales. With TethrRX, we provide action plans to improve the metrics that matter.
Zero touch conversation intelligence.
The fastest path to improve your customer experience
Try now for freeThere’s a goldmine of insights in your customer conversations:
Undiscovered churn risks, sales opportunities, and performance improvements
It can be overwhelming
— but it shouldn’t
You don't need data scientists, long implementation cycles, or expensive integrations.
Connect with Tethr and transform your customer conversations into your fastest, most reliable source of business intelligence. Get a prescriptive plan to improve the metrics that matter
—All in less than an hour.
Trusted by
“The potential is just unreal. Tethr is such a mind-boggling solution.” Customer Care Manager, MetTel
27%
Reduction
in churn risk
218%
Increase in sales
conversions
28%
Reduction
in repeat callers
80%
Reduction in QA
call monitoring time
What do you want to improve?
Customer Experience
Pinpoint the cause of customer friction and frustration, then make changes to improve your overall customer experience.
- Track sentiment
- Address churn
- Reduce reliance on surveys
- Invest in low effort interactions
Contact Center
Resolve customer problems faster and improve agent performance while cutting call volumes and costs — resulting in happier, loyal customers.
- Coachable insights
- Less effort, more loyalty
- First call resolution
- Automate QA
Sales
Identify real opportunities for cross-selling and upselling while replicating your selling strategies that close the most deals.
- Focus your coaching strategy
- Understand agent performance
- Improve conversion rates
- Pitch more effectively
Concise answers to important questions
TethrRx delivers unprecedented, prescriptive insights into your customer experience, sales conversion and agent performance out of the box. From the C-suite to the front line, act on insights from your customer conversations with a single glance.
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Data-driven action.
No digging required.
Analyze, score, and benchmark every conversation against the performance of other companies and millions of interactions – enabling you to focus on the highest opportunities for improvement.
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Automate actions follow up with easy integrations
Save time and streamline your workflows. Insights from customer conversations can trigger automation the CRM, CFM, case management – the platforms your teams use every day.
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Research-backed
strategies to improve CX
Insights you can trust – based on over a decade of research on what creates customer loyalty and disloyalty, what drives sales conversion, customer churn, agent performance, and more
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