An AI-powered conversation intelligence platform that unlocks the hidden insights sitting in your customer call data, delivering unprecedented and sustainable enterprise value
All of your calls made searchable - fueling OpEx reductions, improved agility and enterprise wide value
No rip and replace - seamless integration with your existing technology and telephony systems
Share insights with downstream data lakes, CRM and ERM systems for superior business intelligence
Use AI to fix call center quality assurance, not just automate it
Few processes are more broken in today’s customer service department than quality assurance. For this reason, companies have latched onto new AI-based technologies as an opportunity to automate QA.
PCI Redaction: Compliance ReimaginedIn-depth review of call recording compliance management and Tethr Redaction capability supporting PCI DSS 3.2
TruGreen partners with Tethr
TruGreen turned to Tethr with the goal of improving sales agent effectiveness and, ultimately, increasing sales and the value of each customer relationship.
How context elevates intelligenceModern-day business intelligence tools should utilize an AI-powered conversation intelligence platform.
Avoid fines for compliance failure with AI-Powered Speech Analytics
Today, AI-based technologies allow companies to finally bridge the gap and stop sacrificing compliance for cost.
Reduce effort to retain customers
Tethr’s AI engine identifies patterns of your best performing agents so you can better train staff on best practices.