latest post
Madeline Jacobson
July 24, 2024
Tethr and Awaken Intelligence are becoming Creovai, bringing together best-in-class conversation analytics and real-time agent assistance.
Robert Beasley
June 3, 2024
Tethr's CSATai predicts a CSAT score for every customer conversation--eliminating the need for surveys.
Carl Schultze
August 30, 2023
Tethr is testing GenAI applications to help contact center leaders find and act on conversation insights even more efficiently.
Adam Larsen
October 31, 2023
AI
Customer Experience
Contact center
Follow these chat support tips to reduce friction for your customers and agents.
July 17, 2024
Learn how to enhance the customer experience by using data from every customer interaction channel for actionable insights and better service.
Victoria Beverly
July 10, 2024
Learn about the different types of AI in the contact center and how customer service teams can benefit from them.
July 2, 2024
Learn 3 takeaways to improve customer experiences from our webinar guest, Gershwin Exeter at Thrasio.
June 26, 2024
Learn how CX leaders can use conversation insights to drive business decisions across the organization.
June 20, 2024
See how CX leaders can improve the omnichannel customer experience by tapping into customer insights.
June 12, 2024
See how Tethr is working with Gladly, the people-centered customer service platform.
June 5, 2024
Company
Learn how to measure CSAT effectively with traditional methods and discover innovative new approaches to boost your insights.
May 29, 2024
Get the latest insights from the Tethr team and level up the metrics that matter!