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OUR CUSTOMERS

Join the conversation intelligence leaders

Many of the most customer-obsessed financial services, insurance, utilities, consumer goods, and companies across other industries use Tethr to elevate their contact center performance.

BCU logo
TwinStar credit union logo
Vistra Energy logo
city national bank logo
TruGreen logo
connexus credit union logo
thrasio logo
California Casualty logo
NOOM logo
BCLC logo
progress residential logo
MetTel logo
Grange Insurance logo
Utica National Insurance Group-logo
BCU logo
TwinStar credit union logo
Vistra Energy logo
city national bank logo
TruGreen logo
connexus credit union logo
thrasio logo
California Casualty logo
NOOM logo
24 Hour Homecare logo
BCLC logo
progress residential logo
MetTel logo
Grange Insurance logo
Utica National Insurance Group-logo

Customer success stories

Reducing operational costs and improving the customer experience aren’t mutually exclusive. Check out some of our customers’ big wins.

See what Tethr customers have to say

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Aaron Mickelson Omnichannel Listeningplay icon
00:53
The Power of Omnichannel Listening: How To Cope With Customer Survey Fatigue
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Aaron Mickelson Understanding Customer Effort
01:42
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Measuring Customer Effort: Understanding Customer Effort from Gen Z to Boomers and Why It Matters
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Keith Parris Improve Customer Journeys
01:23
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Using Tethr to Improve Customer Journey
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Keith Parris Manage Customer Expectations
01:19
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Managing customer expectations
6
Anthony Cooper Improve Agent coaching
00:43
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Improving performance with Tethr
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Kristin Galan Ideal Agent
01:27
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The Ideal Agent
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Martin Lampman Art of Customer Conversation
01:00
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The art of the conversation
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Kristin Galan Reduce Customer Effort
01:00
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Reducing customer effort
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Martin Lampman Reduce Costs
00:44
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Reducing costs and optimizing workforce
11
Martin Lampman The evolution of QA
01:15
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Evolution of QA
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Transforming the contact center with QA Automation
01:30
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Uncovering Aha Moments in Omnichannel Conversations
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Transforming the contact center with QA Automation
01:22
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Amplifying the Voice of the Customer
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Transforming the contact center with QA Automation
00:58
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Arming Employees with Actionable Member Insights
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Transforming the contact center with QA Automation
01:45
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Building a Listening Organization
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Transforming the contact center with QA Automation
01:41
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Automating the QA Process with Tethr
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Choosing Tethr as a Partner
01:24
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Choosing Tethr as a partner
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Improving Agent Performance
00:26
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Improving agent performance with Tethr
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Leveraging Tethr across departments
01:00
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Leveraging Tethr across departments
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Making the switch to Tethr
00:38
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Making the switch to Tethr
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Getting agent buy-in for Tethr
00:45
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Getting agent buy-in for Tethr
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The positive impact of Tethr on agent attrition
00:38
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The positive impact of Tethr on agent attrition
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The implementation experience with Tethr
01:29
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The implementation experience with Tethr
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A goldmine of CX insights
00:32
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A goldmine of CX insights
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Giving managers time back
00:54
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Giving managers time back
G2 review badges
“Enabled us to remove the old framework of manual quality evaluations”
"Delivers a faster path forward for improvements."
"Simple to use and share insights."
"Improved our credibility with our agents, improved our feedback, improved our training, and ultimately improved our performance with our customers."
"Out-of-the-box insights helped us coach our associates with quick improvement."
"The categories out of the box are amazing."
Read more of our customer reviews on G2

Ready to uncover the insights in your customer conversations?