Featured case study
Thrasio automates QA and enhances its CX with Tethr
See how Thrasio improved their QA process and achieved a $260,000 ROI with Tethr.
Many of the most customer-obsessed financial services, insurance, utilities, consumer goods, and companies across other industries use Tethr to elevate their contact center performance.
Reducing operational costs and improving the customer experience aren’t mutually exclusive. Check out some of our customers’ big wins.
Consumer goods & services
Learn how automating QA allowed BCLC to reduce costs and elevate agent roles and performance, leading to happier customers.
Learn how Connexus Credit Union improved member experience in the midst of a merger.
“Enabled us to remove the old framework of manual quality evaluations”
"Delivers a faster path forward for improvements."
"Simple to use and share insights."
"Improved our credibility with our agents, improved our feedback, improved our training, and ultimately improved our performance with our customers."
"Out-of-the-box insights helped us coach our associates with quick improvement."
"The categories out of the box are amazing."