Resources

CSAT Survey on Trial: Rethinking Voice-of-the-Customer Insights

4 CX experts weigh in on whether the CSAT survey still has value (and how AI can help).

Webinar

Watch now

The complete QA automation toolkit

We've compiled the tools you need to modernize QA in your contact center.

Ebook

Customer Experience

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How to be a CX action hero

2024-06-20

Ebook

Using Tethr

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The Tethr + Gladly solution

2024-06-10

Whitepaper

Using Tethr

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Other

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Tethr for insurance companies

2024-05-20

Whitepaper

Tethr for travel and hospitality companies

Using Tethr

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Other

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Tethr for travel and hospitality companies

2024-05-20

Whitepaper

Utilities

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Using Tethr

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Tethr for utilities companies

2024-05-20

Whitepaper

Customer Experience

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AI

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CSAT Survey on Trial: Rethinking Voice-of-the-Customer Insights

2024-03-22

Webinar

Watch now

QA

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Contact Center

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The complete QA automation toolkit

2024-03-08

Ebook

AI

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Customer Experience

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Augment your survey data with CSATai

2024-02-13

Whitepaper

Tethr for digital customer service channels

Contact Center

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Using Tethr

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Tethr for digital customer service channels

2024-02-13

Whitepaper

Contact Center

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Using Tethr

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Contact center vendors don't know jack about conversation intelligence

2024-01-02

Guide

Contact Center

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Quick buyer's guide to conversation intelligence

2024-01-18

Guide

The death of the customer survey (and what comes next)

Customer Experience

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The death of the customer survey (and what comes next)

2024-03-08

Ebook

Utilities

Spark Energy manages compliance risk and streamlines the sales experience with Tethr

2024-01-16

Case Study

Credit unions

TwinStar Credit Union builds for the future with Tethr

Case Study

Consumer goods & services

Thrasio automates QA and enhances its CX with Tethr

2024-06-12

Case Study

Consumer goods & services

TruGreen partners with Tethr to turn sales team into superstars

Case Study

Utilities

Tethr helps major utility company automate QA through AI

2024-02-06

Case Study

Other

Private firm secures big opportunities with Tethr's help

Case Study

Other

How MetTel uses Tethr to measure and improve the customer experience

Case Study

Other

Improving call center performance with Tethr

Case Study

Credit unions

Improving the member experience at Connexus Credit Union

2024-04-05

Case Study

Consumer goods & services

How BCLC automated QA and improved agent performance

2024-01-18

Case Study

Consumer goods & services

Optimizing and enabling sales with Tethr