Resources

How to be a CX action hero

How to be a CX action hero

A tactical guide to transforming CX insights into action

Ebook
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CSAT Survey on Trial: Rethinking Voice-of-the-Customer Insights

CSAT Survey on Trial: Rethinking Voice-of-the-Customer Insights

4 CX experts weigh in on whether the CSAT survey still has value (and how AI can help).

Webinar
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The complete QA automation toolkit

The complete QA automation toolkit

We've compiled the tools you need to modernize QA in your contact center.

Ebook
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How customers use the Tethr Effort Index

Using Tethr

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How customers use the Tethr Effort Index

2022-11-22

Video

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What the Tethr Effort Index Measures

Using Tethr

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What the Tethr Effort Index Measures

2022-11-22

Video

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Improving customer experience by reducing customer effort

Customer Effort

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Improving customer experience by reducing customer effort

2023-09-12

Video

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Enterprise listening vs. speech analytics

Using Tethr

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Enterprise listening vs. speech analytics

2023-09-12

Video

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Qualtrics Voice iQ: Powered by Tethr

Using Tethr

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Qualtrics Voice iQ: Powered by Tethr

2022-11-22

Video

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Enabling CX leaders to listen to their customers

Using Tethr

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Enabling CX leaders to listen to their customers

2022-11-22

Video

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PCI Redaction: Compliance Reimagined

Using Tethr

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PCI Redaction: Compliance Reimagined

2022-11-22

Whitepaper

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Introducing Conditional Categories: Gain deeper insight into complex customer interactions

Using Tethr

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Introducing Conditional Categories: Gain deeper insight into complex customer interactions

2022-11-22

Video

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Moving the voice of the customer to the center of your enterprise

Customer Experience

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Moving the voice of the customer to the center of your enterprise

2022-11-22

Guide

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Tethr for consumer goods and services companies

Consumer Goods & Services

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Using Tethr

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Tethr for consumer goods and services companies

2024-05-20

Whitepaper

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Utilities

Spark Energy manages compliance risk and streamlines the sales experience with Tethr

2024-01-16

Case Study

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Credit unions

TwinStar Credit Union builds for the future with Tethr

2024-01-04

Case Study

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Consumer goods & services

Thrasio automates QA and enhances its CX with Tethr

2024-06-12

Case Study

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Consumer goods & services

TruGreen partners with Tethr to turn sales team into superstars

2024-01-04

Case Study

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Utilities

Tethr helps major utility company automate QA through AI

2024-02-06

Case Study

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Other

Private firm secures big opportunities with Tethr's help

2024-01-04

Case Study

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Other

How MetTel uses Tethr to measure and improve the customer experience

2024-01-04

Case Study

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Other

Improving call center performance with Tethr

2024-01-04

Case Study

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Credit unions

Improving the member experience at Connexus Credit Union

2024-04-05

Case Study

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Consumer goods & services

How BCLC automated QA and improved agent performance

2024-01-18

Case Study

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Consumer goods & services

Optimizing and enabling sales with Tethr

2024-01-04

Case Study

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Credit unions

BCU uses Tethr to meet enterprise-wide MX goals

2024-01-31

Case Study

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