Sales and Marketing

Supercharge the enterprise with revenue-generating insights

Tethr provides insights—with a zoom lens from enterprise to agent—as to what drives your sales conversion, improves your share of wallet and avoids customer disloyalty.

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Voice-of-Customer insights that produce measurable results

Improve conversion

Correlate improved sales conversion to sales rep behavior with precision. Get a full view of how offer content is delivered, the timing and frequency of what is actually said, and the proficiency of objection handling.

Promoter or detractor?

Correlate positive or negative movement in NPS to the behaviors that underpin customer experience and ultimately, your incentive compensation.

Offer effectiveness

Learn why your offers work (or don’t) and why. Specifically, uncover what’s creating high effort for your clients and fueling disloyalty.

Strategy enablement

Whether it be white glove service or self-service, acquire the insights necessary to fine-tune your customer experience to ultimately realize your brand promise.

See the big picture

Monitor everything your customers and salespeople are saying, at a glance. See why sales aren’t moving to completion, how customers are responding to different sales methods and which agents are performing best.

Every spoken word is searchable

Unlock a world of insights by searching your calls. Find micro and macro sales objections, then send to your marketing team to respond. Plus, see what your best agents are saying that makes the sale every time. Best yet, Tethr auto-detects the most important insights for you, doing the search and providing results all on its own.

Every call made insightful

See the heart of Tethr in action. Break down each call into a fully transcribed, analyzed and searchable conversation. Identify key points in the call (offers, probing questions, sales objections, etc.), search the call for key words, and collaborate with your teams and agents using notes and comments.

Stay in the loop

Tethr will text or email one or multiple people when specific events occur on calls to keep your entire enterprise in the loop. Add comments directly to the timeline to discuss certain events and create conversation about what’s working in your calls and what’s not.

Integrate voice data with your sales data

Easily align powerful voice insights with your own sales and performance reporting to show how changes taking place in calls impacts the revenue of the organization. Even better, respond to customers in a timely manner once their voice insights are dropped instantly into your CRM.