Resources

How to be a CX action hero

How to be a CX action hero

A tactical guide to transforming CX insights into action

Ebook
Download now
CSAT Survey on Trial: Rethinking Voice-of-the-Customer Insights

CSAT Survey on Trial: Rethinking Voice-of-the-Customer Insights

4 CX experts weigh in on whether the CSAT survey still has value (and how AI can help).

Webinar
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The complete QA automation toolkit

The complete QA automation toolkit

We've compiled the tools you need to modernize QA in your contact center.

Ebook
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Making conversation intelligence software a business priority

Contact Center

|

Customer Experience

|

Sales

|

Making conversation intelligence software a business priority

2024-03-22

Guide

Read now
Your contact center has a repeat call problem: How AI can solve it

AI

|

Contact Center

|

Your contact center has a repeat call problem: How AI can solve it

2024-03-08

Ebook

Download now
Transforming contact center QA with artificial intelligence

QA

|

Contact Center

|

AI

|

Transforming contact center QA with artificial intelligence

2024-02-21

Webinar

Watch now
The buyer's guide to conversation intelligence

Contact Center

|

The buyer's guide to conversation intelligence

2023-10-05

Guide

Download now
How Tethr helps credit unions improve member experience

Using Tethr

|

Credit Unions

|

Customer Experience

|

How Tethr helps credit unions improve member experience

2024-01-19

Whitepaper

Download now
The member experience leader's guide to innovating the contact center

Customer Experience

|

Credit Unions

|

Contact Center

|

The member experience leader's guide to innovating the contact center

2024-01-18

Ebook

Download now
The future of member experience expert panel

Customer Experience

|

Credit Unions

|

The future of member experience expert panel

2024-01-18

Webinar

Watch now
The contact center leader's guide to navigating a down economy

Contact Center

|

The contact center leader's guide to navigating a down economy

2024-01-18

Ebook

Download now
Agent coaching workshop

Contact Center

|

QA

|

Agent coaching workshop

2024-01-18

Webinar

Watch now
The definitive guide to improving CX through agent empowerment

Customer Experience

|

The definitive guide to improving CX through agent empowerment

2023-09-22

Ebook

Download now
Using Tethr: Cost savings guide

Using Tethr

|

Contact Center

|

Using Tethr: Cost savings guide

2024-01-18

Guide

Download now
CX Effect: Mine your customer interactions for valuable insight

Using Tethr

|

Customer Experience

|

CX Effect: Mine your customer interactions for valuable insight

2024-01-02

Webinar

Watch now

Utilities

Spark Energy manages compliance risk and streamlines the sales experience with Tethr

2024-01-16

Case Study

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Credit unions

TwinStar Credit Union builds for the future with Tethr

2024-01-04

Case Study

Read more

Consumer goods & services

Thrasio automates QA and enhances its CX with Tethr

2024-06-12

Case Study

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Consumer goods & services

TruGreen partners with Tethr to turn sales team into superstars

2024-01-04

Case Study

Read more

Utilities

Tethr helps major utility company automate QA through AI

2024-02-06

Case Study

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Other

Private firm secures big opportunities with Tethr's help

2024-01-04

Case Study

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Other

How MetTel uses Tethr to measure and improve the customer experience

2024-01-04

Case Study

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Other

Improving call center performance with Tethr

2024-01-04

Case Study

Read more

Credit unions

Improving the member experience at Connexus Credit Union

2024-04-05

Case Study

Read more

Consumer goods & services

How BCLC automated QA and improved agent performance

2024-01-18

Case Study

Read more

Consumer goods & services

Optimizing and enabling sales with Tethr

2024-01-04

Case Study

Read more

Credit unions

BCU uses Tethr to meet enterprise-wide MX goals

2024-01-31

Case Study

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