Spark Energy uses Tethr to gain insight into sales agent performance and prevent costly compliance issues.
See how TwinStar Credit Union is improving its member experience across channels with Tethr.
See how Thrasio improved their QA process and achieved a $260,000 ROI with Tethr.
Learn how automating QA allowed BCLC to reduce costs and elevate agent roles and performance, leading to happier customers.
Learn how Connexus Credit Union improved member experience in the midst of a merger.
Learn how a Fortune 50 telecommunications company uses Tethr to uncover unprecedented insights into the sales and marketing process.
Learn how a leading automotive DMS (Dealership Management Software) technology solution uses Tethr to go beyond traditional QA methods to improve call center performance.
Learn how MetTel created a uniform customer experience by measuring and improving the quality of calls in their contact center using Tethr.
As the Midwest's largest social security disability firm, Minnesota-based Hoglund, Chwialkowski & Mrozik, PLLC receives thousands of calls every day. The firm decided to work with Tethr to identify the opportunities that were hidden in their calls.
Find out how BCU is improving the member experience, reducing agent attrition, and reducing operational costs with Tethr.
Knowing that they were were sitting on a gold mine of dark, unstructured data in the form of customer phone conversations, TruGreen needed to deploy a scalable, easy-to-use conversation intelligence platform to help turn that information into actionable insights.
As one of the nation's largest energy providers, supplying 1.4 million customers in the Southern United States, a major utility company called on Tethr to help get its short-staffed team to increase efficiency and keep costs low while keeping customer satisfaction high.
