Tethr raises $15 million to fuel rapid growth

Dean Cruse

September 18, 2019

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Big news: Tethr raises $15 million! Over the past several months, Tethr has had the opportunity to work with many CX, customer care, and sales leaders on some exciting initiatives, helping them improve their overall customer experience and drive better alignment with their overall brand promise.

Today, we are excited to announce that we’ve raised $15 million to help fuel our growth and continued delivery of innovations to help our customers succeed and improve. With this financing, we’re thrilled to be partnering with IAG Captial Partners with support from our existing investors, including GroTech Ventures, MissionOG, and Falmouth Ventures.

This news builds on Tethr‘s market momentum, including some of our more recent innovations and partnerships. Announced earlier this year, Tethr Essentials is an exciting new offering that delivers an extremely fast, cost-effective, and low-risk way for customers to get started on their listening journeys and start seeing value from Tethr on day one. Also, the recently announced Tethr Effort Index (TEI), which is delivering the market’s first machine-learning based predictive measure of customer effort, enabling CX leaders to quickly pinpoint with tremendous precision, the biggest opportunities for improvement in customer experience.

Additionally, we are honored to be partnering with some market-leading solution providers, including recently announced relationships with Red Box for high-quality audio capture and Qualtrics, for next-generation customer experience measurement and management.

Tethr’s vision is a world where every company listens, and every customer is heard. This new funding will help build on our momentum and support our current and future customers on their path to customer-centric success. We are growing and looking for great people to join us on this journey. Check out our job postings to learn more about current opportunities.

Interested in learning more? Contact us and we’ll be in touch!

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