Lower costs, reduce churn and increase sales with insights from every customer conversation.
YOUR PATH STARTS HERE
AI-based conversation intelligence from Tethr makes it easy to find what really matters and turn it into positive business outcomes.
Identify cost drivers in your contact center and drive them down.
Pinpoint what causes customer friction - and eliminate it.
Discover the techniques top performers use to close the most business.
“I’ve never used a customer care product that is as robust as Tethr, with as much flexibility, recognition, and cross-departmental use.”
Prescriptive dashboards deliver insights into the questions that matter automatically, with easy integrations and minimal set-up. Quickly act on insights from your customer conversations with a single glance.
Prebuilt library with 1000s of models proven to improve CX. Insights you can trust, based on over a decade of industry-defining research into best practices for customer loyalty, sales conversion, customer churn, and agent performance.
Our AI scores and benchmarks every conversation against the performance of other companies and millions of interactions – prioritize the most pressing issues that provide the highest opportunities for improvement.
“Enabled us to remove the old framework of manual quality evaluations”
"Delivers a faster path forward for improvements."
"Simple to use and share insights."
"Improved our credibility with our agents, improved our feedback, improved our training, and ultimately improved our performance with our customers."
"Out-of-the-box insights helped us coach our associates with quick improvement."
"The categories out of the box are amazing."