Maximize each and every dollar
Tethr gives you a direct line of sight to each agent so you can see who is making you the most money, how they’re doing it and how it can be applied to train others.
Tethr solves a decades-old problem by rapidly driving waste out of the customer experience value-chain by allowing you to see what you have never heard.
Correlate known outcomes impacting top-line growth to the specific behaviors present - or absent - in your customer interactions.
Ensure you don’t end up on the front page, levied with a huge fine and decreased brand and market value. Tethr uncovers blind spots to cultural deterioration that impact employees and customers.
Tethr’s cloud-based platform makes client data even more secure with automatic redaction of both audio and transcript content, completely eliminating the information.
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