How to take QA call auditing to the next level
Once you automate your QA with conversation analytics and capture information from 100% of your customer interactions, shift your QA team’s focus to higher
Sara Yonker
February 6, 2023
Ashley Sava
June 2, 2020
Prospect, pitch, close, repeat. When it comes to improving sales, understanding the effectiveness of sales pitches is paramount. But how do you determine what is and isn’t working? How do you improve your sales close rate using real data?
Tethr helps businesses to surface trends in conversion rates, show averages and potential sales volume by team or agent and to quickly see the results of A/B tested pitches. Sales teams can obtain structured insights regarding the key activities that take place during sales calls.
Businesses use Tethr to measure how often agents attempt to pitch a sale and how that behavior impacts conversion. Start guiding agents who might need a little extra help with pitches and narrow down which pitches are most effective and which simply aren’t cutting it. There are many behaviors that drive sales conversion and Tethr allows leaders to determine which ones are most pertinent to focus on.
Tethr Customer Success Manager Amanda Lucio explains how Tethr helps organizations optimize pitch effectiveness with a focus on boosting revenue generation in this short demo.