What a month! Or has it been two? While days have been blending together, the importance of providing a great customer experience has not diminished—in fact, it might be more important than ever.
The value of continuous learning in unprecedented times cannot be overstated. Leaders are jumping at the chance to discover the best ways to adapt to the hand we have been dealt. With that in mind, we would like to invite you to the crème de la crème of virtual customer experience summits. Tethr has partnered with Kustomer and Challenger, Inc. to bring together organizations like Thankful.ai, Convey, ExecVision, Aircall, Worthix, Guru, Lessonly, Gallup, Streem, Inc. and many more. Check out the continuously evolving lineup here.
We know you want more actionable insights and less buzzwords. You’re interested in strategic guidance. Speakers at the summit will share strategies that you can immediately apply the second you get back to work.
By meeting the demands of the modern customer, organizations can learn to reach the high expectations customers value in today’s environment. We are excited to come together as a community to learn from each other on taking the all-important customer experience to new heights.
“Reducing effort and driving customer loyalty is a challenge for companies when times are normal…and times are definitely far from normal right now,” Matt Dixon, Chief Product and Research Officer at Tethr, said. “This is a one-of-a-kind opportunity for customer experience leaders from across industries to gather virtually to exchange ideas, learn from one-another and engage with some of the leading voices in the CX space.”
Dixon will overview the four key pillars of a low-effort customer experience and how to apply the Customer Effort Score—while sharing how the Tethr team is expanding on the original concepts, leveraging the latest AI and machine learning approaches to study hundreds of millions of customer interactions.
The Customer Experience Virtual Summit will give you a chance to hear from some of the most influential thought leaders in the CX world. Join us on May 6 and walk away knowing how to take the steps toward creating customer loyalty through an effortless experience. Check out the agenda here. Sign up today!