Head-off enterprise-wide compliance risk in real time.
Tethr positions you to effectively and proactively manage end-to-end enterprise risk by illuminating blind spots around every corner.
Strengthen compliance with complete visibility into calls
Proactive risk management
Manage risk with purpose and avoid brand damage by proactively identifying cultural trends or significant exceptions in your sales and training practices.
Check the box on requirements
Ensure you can satisfy the requirements of GDPR data extraction and avoid the risk potential of massive fines.
Audit trail of activity
Every call, every flag and every intervention logged automatically to retrace each step taken for audits and tracking.
Already trained by industry experts, Tethr automatically redacts sensitive information then stores your phone data safely and securely in the cloud.
Keep an eye on your enterprise
See which agents are creating legal liability for your company. Tethr gives you an overview that will help monitor brand risk, detect script deviations, and know when your agents are acting inappropriately.
Drill down to the important data
When something doesn't look quite right, hone in and see detailed analytics on key insights. Tethr will show you how often certain liabilities are happening on calls, as well as the agents who cause them most frequently.
Know your calls are clean
Tethr's AI automatcially knows what sensitive information doesn't need to stick around, and redacts it from both call audio and the transcript. Further, Tethr can learn when your agents are violating the script so you can see exactly which parts are being followed (and which aren't).
Stay notified and collaborate
Tethr's customizable notifications let you know when and where issues with compliance or script adherence occur. Easily collaborate by sharing notes, comments and important calls with your team.
Simply include Tethr data where you need it most
Tethr can easily share data with your existing BI, CRM tools or your own data warehouse, allowing you to inject the customer voice right into the organization with ease, giving each department a world of new data and insights.
Getting started with Tethr is easy
Proven engagement model
- We work with you to set focal points for measurable results
- Our analysts embed with your team to drive success
- Tethr plugs into your existing technology infrastructure - no rip and replace
- Through our libraries and playbooks, we tune Tethr to your business
Partner with your advisors
- Leverage decades of human intelligence and research from trusted advisors, built into Tethr
- Surface insights that help you pinpoint and prioritize customer issues
- Implement tailored insight libraries to drive out-of-the-box value
- Establish a sustainable coaching model for your team
Enable sustainable value
- Manage end-to-end enterprise risk by illuminating the blind spots in your customer interactions
- Use Tethr’s AI-enabled insights and playbooks to transform your processes
- Deliver meaningful insights that lead to lasting change and increase business performance
- Leverage customer insights to enable ongoing digital transformation