Over the past several months, Tethr has had the opportunity to work with many CX, customer care and sales leaders on some exciting initiatives, helping them improve their overall customer experience and drive better alignment with their overall brand promise. Today, we are excited to announce that we’ve raised $15 million to help fuel our […] Read More
By the time the customer calls you it’s likely that there was an unmet need in another channel or they have an unresolved issue.
Knowing what’s on customers’ minds has always been a top priority…
If you’ve been recording calls, you may be sitting on a mountain of insights.