Tethr Secures $15M in Funding to Fuel Growth and Innovation of AI-Driven Conversation Intelligence
Right at this very moment, customers are sharing important information directly with companies during phone conversations.
Tethr founder Mike Mings: Tour Tethr’s conversation intelligence platform
Tethr helps organizations unlock value from customer conversations. Tethr’s conversation intelligence platform combines powerful AI and a decade of customer research to analyze customer interactions and offer insights that can…
Tethr + TruGreen: The Grass IS Greener
At Tethr, we are very fortunate to have the opportunity to work with some of the most forward-leaning companies…
Recording calls? You’re sitting on a mountain of insight!
A few years ago, I served as a business development leader for a large Fortune 500 retailer with 1000+ stores…
A Seat at the Table: Moving Contact Center Intelligence to the C-Suite
Did you know that more than 70 percent of customer interaction occurs via phone?
Which type of service rep is best for your company?
Identify and train your team to deliver an Effortless Experience with CEB+Tethr
CEB + Tethr partnership: Meet the Effortless Experience dashboard
Tethr has incorporated CEB Effortless Experience insights into its AI engine or real-time customer insights from every phone call.
Are you using active listening to communicate effectively with customers?
By the time the customer calls you it’s likely that there was an unmet need in another channel or they have an unresolved issue.