As a conversation analytics company, we get asked about real-time voice analytics a lot. (Like, a lot.) Our platform, Tethr, uses AI and machine learning to analyze customer conversations and…
This material originally appeared as part of our Learning Series podcast. Listen to the original here. Welcome to the final episode in our five-part learning series! In this series, we’re…
This material originally appeared as part of our Learning Series podcast. Listen to the original here. Welcome to episode four in our five-part learning series! In this series, we’re diving…
This material originally appeared as part of our Learning Series podcast. Listen to the original here. Welcome to episode three in our five-part learning series! In this series, we’re unpacking…
Consumers today usually have all sorts of options to buy without talking to a salesperson or walking into a retail store. Most often, these options involve a website or an…
This material originally appeared as part of our Learning Series podcast. Listen to the original here. Welcome to the second episode of our five-part Learning Series. In the last episode,…
This material originally appeared as part of our Learning Series podcast on B2C sales. Listen to the original here. Welcome to the Tethr Learning Series, The four “D’s” of better…
Customer loyalty. It’s the white whale of the service world, ever more elusive here in the digital age. Your customers now have a wealth of product and service options just…
Here at Tethr, we’re on a mission to peel back the layers of uncertainty that surround customer conversations and deliver real, actionable data instead. We’ve done it with customer experience…